FAQ
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How do I stay safe while playing?

We encourage you to always play responsibly at Wettenlive.

Check yourself and ask yourself these questions while you're playing:

Am I truly enjoying this?

Am I in a good mood while playing?

Or am I gambling for some other reason?

Stay in touch with family and friends.

Don't drink and drive = don't drink and gamble.

Drugs, gambling, and alcohol are a risky combination. You're not in control of your senses or gambling whilst under the influence.

Talk to us!

Our Customer Support agents are friendly, professional, and always happy to help. If you have any questions about gambling, responsible gaming, gambling addiction or need help to stay in control, please do contact us via chat or email.

 

I think I gamble too much, what should I do?

Our players' well-being is our top priority. Gambling should only be about entertainment and fun, and if that is no longer the case, we are here to help. Gambling should not cause distress or unhappiness, even if you lose, because losing is a part of gambling.

If you feel that you cannot control your gambling anymore, chat with us or send us an email. From there we can speak about what is the best way forward.

 

I need to close my account because of my gambling addiction, how can I do that?

If you feel that your gambling is getting out of hand, we can help you close your account. Contact us via email on [email protected] or live chat from Monday to Sunday, 09:00 - 00:00 CET.

 

What is the minimum age for gambling?

All our players should be over 18 years old. To ensure this we run verification checks and reserve the right to request documentation and suspend an account until a player's age is verified.

 

As a parent how can I prevent my underage child gambling?

If you're a parent who is concerned that your underaged child might be gambling, please contact our Customer Support and we will investigate it. You can also look at parental control software, such as ContentWatch or Cyber Patrol. These are smart filters which block online websites and content.

 

Someone I know has a gambling problem, what can I do?

If someone you know has a gambling problem and they are playing on our site, feel free to let our Customer Support know.

We also recommend contacting organisations such as GamAnon. They provide information about problem gambling and its financial and emotional effects on the gamblers' families and loved ones.

In order to register for this website, the user is required to accept the General Terms and Conditions. In the event the General Terms and Conditions are updated, existing users may choose to discontinue using the products and services before the said update shall become effective, which is a minimum of two weeks after it has been announced.

The website www.wettenlive.com is a brand of Deep Dive Tech B.V., a company registered in accordance with Curacao Law, registration No. 154314, Address: Abraham de Veerstraat 9 Curacao; Deep Dive Tech B.V. is licensed and regulated by the Curacao Gaming Authority and operates under the License No. 365/JAZ. Red Raven Limited and Silver Swan Limited, both registered in 34 Makarios III, Hadjiyiannis Building, 3065 Limassol, Cyprus are the service providers.

Getaway Limited acts as an agent on behalf of Deep Dive Tech B.V, registered under the laws of Gibraltar with company number 119992, having its registered address situated at Suite 3 Second Floor Icom House, 1/5 Irish Town, Gibraltar GX11 1AA, Gibraltar.

Games entertain, but losses happen. Play responsibly.
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